Ortur Support Center

Product Support

Laser module Support

Accessory Support

Download Center

Software/App Download

Start your creative journey with Ortur Inspiraesth App, LightBurn, or LaserGRBL Software.

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User Manuals Download

Explore your product more easily and proficiently with Ortur official user manuals.

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Firmware Files Download

Update firmware to improve your Ortur machine performance or fix known issues.

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Contact Us

We’d love to hear from you! Whether you have questions about our products, need technical support, or just want to share your feedback, we’re here to help. Ortur Laser's dedicated customer service team will get back to you within 1-2 business days.

Pre-Sales Support:

If you have questions about our products, features, or need help choosing the right product for your needs, our is here to help: hall@orturtech.com  Or click the icon in the lower right corner to initiate an instant conversation.

After-Sales Support:

For assistance with your recent purchase, product troubleshooting, warranty claims, or returns, please contact our after-sales support team:support@orturtech.com