ORTUR Laser Engraver APP Operation Guide
For iOS / Android (the workflow is the same)
Table of Contents
- About the APP
- Interface Overview
- Log In and Register
- Connect a Device
- Start Engraving
- Common functions
- Material Library
- Mine page
- Community
- FAQ
- Appendix: Alarms and Error Codes
1. About the APP
ORTUR laser engraver control app
ORTUR is a mobile application for controlling ORTUR laser engravers. With it, you can:
- connect your phone to the engraver through Wi-Fi or an AP hotspot
- import pictures, text, QR codes, and other content
- edit and adjust engraving designs (scale, rotate, mirror, apply filters, and more)
- set engraving parameters (power, speed, and passes)
- start engraving with one tap and monitor progress in real time
- browse the material library and community projects
2. Interface Overview
The main interface has three tabs at the bottom
When you open the APP, the main interface appears with three tabs at the bottom:
| Tab | Name | Function |
|---|---|---|
| Community | Community | Browse and publish engraving projects |
| Device | Device | Connect devices and start engraving (Home) |
| Mine | Mine | Account information, settings, and history |
The Device page (Home) is the main entry point for engraving. The first time you use it, an "Add device" guide card is displayed.
3. Log In and Register
3.1Welcome / login page
After opening the APP, the welcome page provides two options: "Log in" and "Register".
3.2Log in
| Step | Action |
|---|---|
| 1 | Click "Log in"（Log in） open the login page |
| 2 | choose a login method: verification code / phone number / email |
| 3 | enter your phone number/email and password (or verification code) |
| 4 | select "I have read and agree to the User Agreement and Privacy Policy" |
| 5 | Click "Log in" button to complete login |
3.3Register
| Step | Action |
|---|---|
| 1 | On the welcome page, Click "Register"（Register） |
| 2 | choose phone number or email registration |
| 3 | enter your phone number/email, then obtain and enter the verification code |
| 4 | set a password (8-16 characters, including letters and numbers) |
| 5 | agree to the terms and click "Confirm" |
3.4Password Recovery
| Step | Action |
|---|---|
| 1 | login pageClick "Forgot password?"（Forgot password?） |
| 2 | choose phone or email recovery |
| 3 | obtain the verification code and set a new password |
| 4 | Click "Confirm" to finish |
4. Connect a Device
Before first use, make sure the engraver is powered on and ready for network setup (the breathing light is flashing).
4.1Add device
| Step | Action |
|---|---|
| 1 | Go to "Device"（Device） Tab |
| 2 | Click "Add device"（Add device） |
| 3 | the page automatically scans for nearby devices |
| 4 | in "Select a model to add a device" select a device model from the list |
Example device models: Ortur R2、01 & U1 Air、H20、H10、OLM3、Aufero and more.
4.2Wi-Fi network setup（WLAN）
Use this method when the device connects through a Wi-Fi router.
| Step | Action |
|---|---|
| 1 | select "Wi-Fi setup" |
| 2 | follow the instructions to operate the device：① power on the machine → ② press the power button five times in succession until you hear two beeps → ③ wait until the breathing light flashes |
| 3 | Click "Next"（Next） |
| 4 | make sure your phone is connected to 2.4GHz Wi-Fi(5 GHz is not supported)，enter the Wi-Fi password |
| 5 | wait for setup to finish |
4.3AP setup
Use this method when there is no Wi-Fi environment and you connect through the device's hotspot.
| Step | Action |
|---|---|
| 1 | in the Wi-Fi setup page, click "No Wi-Fi? Use AP setup" |
| 2 | follow the instructions to operate the device：① power on the machine → ② short-press three times, wait for one beep, then press and hold for 1-1.5 seconds → ③ release when you hear two beeps → ④ wait until the breathing light flashes |
| 3 | Click "Next"（Next） |
| 4 | connect to the device hotspot in your phone's Wi-Fi settings |
| 5 | return to the APP and wait for the device to connect |
4.4Device Details
After connecting, you can view device details on the Device page:
- Travel size — the engraving area (for example, 300.0 x 210.0 mm)
- Laser module — the laser head model currently in use
- Device information — Wi-Fi name、IP address、MAC address、memory
- Machine settings / Safety thresholds / Device parameters — additional configuration options
5. Start Engraving
5.1Workflow
Home → New Creation → Canvas Editing → Camera Locate (optional) → Frame Preview → Set Processing Parameters → Check Focus → Upload → Start Engraving → Finished
5.2New Creation
On the Device page, open the Creation Center. It provides two options:
- "New Creation"（New Creation） — start a new engraving project
- "History"（Historical） — view previous projects
5.3Canvas Editing
On the processing canvas, use the tabs at the top to switch content sources:
| Feature | Description |
|---|---|
| Camera Locate（Camera Locate） | use the camera to locate the engraving object |
| Picture（Picture） | import a picture from the album for engraving |
| Text（Text） | create text |
| Material（Material） | choose a design from the material library |
| Graffiti（Graffiti） | draw a design by hand |
Rulers around the canvas (0-175 mm) help you position the engraving visually.
5.4Camera Locate
At the top of the canvas, "Camera Locate"（Camera Locate） uses the camera to identify the engraving object for precise positioning. Perform camera calibration。
| Step | Action |
|---|---|
| 1 | Click "Start calibration"（Start calibration），place the calibration board on the base |
| 2 | follow the instructions to place the "circular design" card at the center, top-left, top-right, bottom-right, and bottom-left of the engraver |
| 3 | remove the calibration board after engraving, then adjust the four sliders until the four red dots align with the four engraved positioning points |
| 4 | After calibration, use visual area calibration to move the top, bottom, left, and right boundaries and define the engraving area |
5.5Frame Preview Settings
Before engraving, use Frame Preview to confirm the engraving area:
| Parameter | Description |
|---|---|
| Processing origin | choose "Laser start point" or "Origin start point" |
| Frame speed | frame movement speed (mm/min) |
| Frame power | frame laser power (%) |
5.6Set Processing Parameters
Set engraving parameters in the "Process" tab:
| Parameter | Description |
|---|---|
| Processing type | Fill engraving / bitmap engraving / vector cutting |
| Parameter preset | choose an official preset or custom parameters |
| Processing parameters | power (%), speed (mm/min), and passes |
Top tabs: Position / Design / Process. You can switch between the three steps.
5.7Check Laser Focus
Before starting engraving, the APP prompts you to check the laser focus. Click "Checked" to continue.
5.8Upload and Preview
| Step | Action |
|---|---|
| 1 | After confirming the parameters, the APP uploads the job to the device and displays the upload progress. |
| 2 | after the upload finishes, open the Engraving Preview page |
| 3 | The page displays the device status (STATUS), coordinates (WPOS), estimated time, and number of passes. |
5.9Start Engraving
| Step | Action |
|---|---|
| 1 | if the machine is in Alarm status, click "Unlock" to clear the alarm |
| 2 | Click "Start"（Start） |
| 3 | in the dialog, click "Confirm" to confirm that engraving should start |
| 4 | During engraving, you can "Pause" or "Minimize" |
6. Common functions
6.1Control（Control）
Use this feature to control machine movement manually and send commands. It includes:
- Movement control — move the laser head up, down, left, and right，supports step sizes（0.1mm / 1mm / 10mm / 50mm）and speed settings（slow/medium/fast/very fast）
- Common functions — set the origin, return to Home, control the laser, positioning, fan, and light
- Safety checks — tilt, displacement, and flame detection
- Command（Command） — send custom G-Code commands
6.2QR Code Generator（QR Code）
You can generate several types of QR codes. Switch between them using the top tabs and enter the required information:
| Type | Required information |
|---|---|
| Text | text or URL (up to 1,000 characters) |
| Recreate | scan a damaged code and create a new code with the same content |
| Wi-Fi | Wi-Fi name (SSID), password, and encryption (WPA/WPA2, WEP, or none) |
| Contact card | last name, first name, phone, email, company, title, WeChat, QQ, Facebook, and Twitter |
| File / Audio / Video | a sharing link (iCloud, Google Drive, Dropbox, OneDrive, and more) |
7. Material Library
The Home page material library provides a rich collection of engraving materials
The Home page's Material Library（Library） provides a rich collection of engraving materials：
- Character（Character）
- Animal（Animal）
- Plant（Plant）
- Graphic（Graph）
- Custom（Custom） — supports custom materials
Click a material to import it into the canvas.
8. Mine page
Personal Center
Click the "Mine" tab at the bottom to open Personal Center, which includes:
- Official account — view account information (region, followers, following, and likes)
- User Guide / FAQ / Online Support
- My Posts / My Likes / Folders
- Settings
8.1Settings（Settings）
| Option | Description |
|---|---|
| Language | Auto / Chinese / English / French / German |
| Version update | check for and install APP updates |
9. Community
9.1Browse Projects
Go to the "Community" tab. At the top are Recommended / Following sub-tabs for browsing projects, liking, commenting, and following.
9.2Publish Project
| Step | Action |
|---|---|
| 1 | Click the top-right "Publish"（Publish） |
| 2 | enter a title and description |
| 3 | add at least one image |
| 4 | select a machine model (such as R2) and laser type |
| 5 | Click "Publish"，wait for approval |
10. FAQ
10.1Product Capabilities
Q1：What materials can I engrave?
MDF, plywood, pine, paulownia, cardboard, paper, kraft paper, leather, dark acrylic, pebbles, ceramic, coated metal, electroplated metal, stainless steel, glass, knitted fabric, cotton, ABS plastic, bamboo, silicone, rubber, tile, marble, slate, cement, brick, and more.
Q2：What languages does the APP support?
Chinese and English are currently supported.
Q3：What file formats are supported?
Supported image formats: jpg、png、bmp、tif、svg、raw、webp、jpeg
Supported file formats: tap、gcode、nc、ngc、cnc、ncc、fnc、dnc、fan、gc、ncg、ncp、fgc、txt
Q4：How do I use the machine?
In a browser, visit www.orturtech.com，click "Support"，to view the relevant tutorials.
Q5：Which accessories can be used with it?
YRC and YRR.
Q6：What is the engraving area?
OLM3 — 400mm × 400mm
H10 — 300mm × 300mm
OLM3 LE — 400mm × 400mm
10.2Troubleshooting
Q1：The device cannot be found
- make sure the device is powered on and its breathing light is flashing
- your phone is close to the device and Location permission is enabled
- make sure the Wi-Fi is 2.4 GHz (5 GHz is not supported)
Q2：Wi-Fi setup failed
- the device has been reset and its breathing light is flashing
- the Wi-Fi is 2.4 GHz
- the Wi-Fi password is correct
Q3：The machine shows Alarm and cannot start
click "Unlock" to clear the alarm before starting engraving.
Q4：The connection is lost during engraving
- the APP automatically stops engraving for safety
- check that the Wi-Fi connection is stable
- click "Safe Stop" and start again
Q5：How do I distinguish 2.4G and 5G Wi-Fi?
- check the network name in your phone's Wi-Fi list; 5G networks usually have a "5G" suffix
- if your router only supports 5 GHz, open its settings and switch to 2.4 GHz
Appendix: Alarms and Error Codes
When the APP displays an Alarm or Error code, use this section to quickly understand the cause and solution.
AAlarms: Why the machine stopped
| Code | What happened | What to do |
|---|---|---|
| Alarm 1 | The machine hit an edge (limit switch) and stopped. Its position may be inaccurate. | Unlock the machine, then home it again. |
| Alarm 2 | The engraving design is outside the machine's work area. | Reduce the design or move it back into the work area. |
| Alarm 3 | Engraving was interrupted or the machine was reset. Its position may be inaccurate. | Home the machine again. |
| Alarm 4 | Focusing or probing failed. | Check the probe status and try again. |
| Alarm 5 | The probe did not contact the workpiece. | Adjust the workpiece position and try again. |
| Alarm 6 | Homing was interrupted. | Run the homing procedure again. |
| Alarm 7 | The machine cover (safety door) was opened during homing. | Close the cover and try again. |
| Alarm 8 | Homing failed because the limit switch was not released. | Check the wiring and try again. |
| Alarm 9 | The limit switch could not be found during homing. | Check the wiring and try again. |
| Alarm 10 | The emergency stop button was pressed. | Release the emergency stop and reset the machine. |
| Alarm 11 | The machine must be homed before continuing. | Click Home. |
| Alarm 12 | The limit switch was triggered. | Remove the obstruction and continue. |
| Alarm 13 | Probe protection was triggered. | Clear the condition and continue. |
| Alarm 14 | The spindle speed timed out. | Clear the message and continue. |
| Alarm 15 | Homing failed because the limit switch could not be found. | Check the wiring and try again. |
| Alarm 16 | The startup self-test failed. | Power the machine off and restart it. |
| Alarm 17 | Motor failure. | Contact customer support. |
BErrors: Three categories
B1. The engraving file has a problem (most common)
The imported engraving file is invalid or has an unsupported format, so the machine cannot recognize it. Regenerate the file or try another file.
Affected codes: Error 1、2、11、14、20~39、43、44、48
B2. Machine settings or status are abnormal
The machine settings or current status do not allow this operation. Restart the machine or restore the default settings, then try again.
Affected codes: Error 3~10、12、13、15~19、40~42、45~47、49、50
B3. Hardware problem
| Code | What happened | What to do |
|---|---|---|
| Error 60 | SD card installation failed | Reinsert the SD card |
| Error 61 | The SD card file cannot be opened or read | Check whether the SD card file is damaged |
| Error 62 | The SD card directory could not be read | Format the SD card and try again |
| Error 63 | The SD card directory could not be found | Check the SD card contents |
| Error 64 | The SD card file is empty | Replace it with a file that contains data |
| Error 70 | Bluetooth initialization failed | Restart Bluetooth on the phone and try again |
